Program Assistant
Rate of Pay: $13-$14/hour
Hiring status: Currently Hiring
Open to non-UI students: No
Provides administrative support to the online interpersonal violence prevention programs, which are required of all incoming students. Performs all day-to-day functions of maintaining the online interpersonal violence prevention education and monitoring course correspondence. This is primarily an administrative role.
Responsibilities
• Communicate with over 5,000 students regarding course requirements and deadlines through mass mailings, and respond to individual questions via e-mail
• Maintain online course pages in ICON, including sending reminders and tracking grades in Microsoft Excel
• Collaborate with other instructors of the Success@Iowa course to improve course functionality and improve compliance rates; offer support to other instructors as needed
• Utilize Microsoft Excel to manipulate data regularly
• Employ a variety of strategies to remind students of course requirements and the importance of sexual assault prevention education
• Enforce course completion requirements for graduate students by placing academic holds
• As schedule allows, serve on the Anti-Violence Coalition (AVC) and the Campus Education sub-committee with campus and community partners working to prevent interpersonal violence on campus
• Co-present outcomes to campus partners
• Develop, monitor, and report outcomes related to these programs as requested by the campus partners
• Stay informed on current literature and topics related to sexual misconduct prevention and education
Qualifications
• REQUIRED QUALIFICATIONS
• Excellent written communication
• Ability to communicate effectively and maintain positive interactions, including when responding to individuals expressing frustration
• Ability to prioritize tasks and to be self-directed
• Strong analytical and problem-solving skills
• Comfort applying conditional formatting and manipulating data in Microsoft Excel
• Ability to follow oral and written instructions accurately
• Dependable, organized and detail-oriented
• Skilled in interpersonal relationships and maintaining effective working relations with others
• Incoming Junior, Senior, or Graduate level standing at the University of Iowa
• DESIRABLE QUALIFICATIONS
• Customer service experience via e-mail
• Familiarity with FERPA, HIPAA, or confidentiality practices
•
Training Requirements
• Ethics and Responsibilities
• Fraud and Abuse and HIPAA Refresher
• UIOWA Security Awareness Training
• Declaration of Pt. Information, Confidentially and Standards of Internet Activity
• HIPAA
What you will learn
You can expect to learn skills such as time management, conflict resolution, balancing priorities, attention to detail, interpersonal communication, customer service experience, working with people from diverse backgrounds, and working as part of a team. Although your job with Student Wellness may not be directly related to your future profession, the skills you learn here will help you in your chosen career path and give you valuable work experience to strengthen your resume.